FAQ

Network Hardware Resale has become the largest alternate source for pre-owned and refurbished networking equipment by offering a wide range of products, outstanding customer service and industry-leading warranties. Our inventory of pre-owned equipment includes leading vendors such as Cisco, Juniper, Alcatel-Lucent and Extreme and every item we sell is rigorously tested and includes a standard, one-year warranty. We also are an authorized reseller for new equipment from Force10 Networks including Force10’s complete line of new, high-performance switching technologies.

Network Hardware Resale 通过提供各种产品、出色的客户服务和业界领先的担保，成为二手和整修网络设备的最大备用来源。我们二手设备的库存包括领先厂商，例如 Cisco、Juniper、Alcatel-Lucent 和 Extreme，我们出售的每件产品都经过严格测试，包括标准的一年担保。我们还是来自 Force10 Networks 新设备的授权转销商，包括 Force10 的全套崭新的高性能交换机技术。

NHR has sold pre-owned equipment to more than 10,000 organizations, spanning Global 1000 enterprises, small- and mid-sized businesses, telecommunications service providers, financial institutions, government entities, educational institutions and healthcare organizations. Worldwide, NHR’s largest vertical segments are telecommunications and technology integrators. Most of the equipment, including deployments in carrier networks where uptime is essential, is used in production environments. While some organizations buy equipment from NHR for sparing, testing and disaster recovery applications, the majority use the equipment to support front-line service and network expansions. In fact, a recent survey of 400 NHR customers found that almost 80 percent of purchases were for production network use followed by 66 percent implemented for network expansion projects.

NHR 已经向超过 10,000 家组织销售二手设备，跨越全球 1000 家企业，包括小型和中型业务、电信服务提供商、金融机构、政府实体、教育机构和保健机构。在全世界，NHR 最大的垂直领域是电信和技术集成商。大部分设备，包括在正常运行时间至关重要的电信公司网络中的部署，都用在生产环境中。尽管一些机构从 NHR 购买设备用于备份、测试和灾难恢复应用，但设备的主要用途是支持前线服务和网络扩展。事实上，最近对 400 位 NHR 客户所做的一份调查发现，几乎 80% 的采购产品用于生产网络用途，还有 66% 为网络扩展项目实施。

NHR considers all equipment its sells as “pre-owned,” meaning originally it was sold by the manufacturer or an authorized reseller and now is being resold. Some of our inventory is used and some equipment has been resold without being used. All NHR’s used equipment has undergone full inspection, cleaning, testing and reconditioning to return the equipment to as close to original condition as possible. In some cases, equipment requires minor repairs or cosmetic improvement, and is then designated as “refurbished” Our goal is to return equipment to “like new” condition while offering exceptional savings of between 50 and 90 percent off manufacturers’ list prices.

Equipment that is called “new-surplus” has never been used and it may also be described in terms of the condition of its packaging. Equipment that is “new/open box” can range in condition from mint to two or more years old and already resold multiple times, but it has never been used. “New/in box” typically denotes the product is from the OEM’s distribution channel with its original tape unopened. In either of these cases, NHR opens the boxes to verify the contents and ensure equipment meets specifications. As NHR does not sell any new products, both of these instances would be considered “pre-owned” in our vernacular.

NHR 将其销售的所有设备都当作“二手”设备，就是说它最初被制造商或授权转销商销售，现在再次被出售。我们的部分库存被使用，或者一些设备在重新销售时没有使 用。所有 NHR 用过的设备都要接受完全检查、测试和修理，以便返回的设备尽可能接近原始状态。在某些情况，设备需要微小的修理或表面改进，然后被指定为“整修”。我们的 目标是返回的设备具有“如新品”的条件，同时提供与制造商的列表价格相比低 50 到 90% 之间的节省。

称作“新盈余”的设备从未使用，并且可能还采用其包装的条件说明。“新/开箱”设备的条件范围是从制造到两年或三年时间，并且已经重新销售多次，不 过从未使用过。“新/未开箱”通常指来自 OEM 销售渠道的原始胶带未打开的产品。在这些情况的任何一种，NHR 都开箱检查内容并确保设备满足规范。因为 NHR 不销售任何新产品，所以这两个实例将在我们的数据中被当作“二手”。
 

今天，在次级市场上几乎可找到各种用于销售的网络设备。NHR 的库存通常由当前市场需求驱动，所以公司积极寻求前 100 到 200 种产品，以便在 24 到 48 小时内为客户提供最受欢迎的 Cisco 路由器和其他领先网络设备。凭借其广泛的资源和遍布众多垂直市场中的联系人，NHR 通常能够在五到七天内交付甚至更专业或难以找到的产品。

NHR has more than $200 million (list price value) in inventory—by far the most in the secondary market. Having such a wide range of networking equipment on hand helps NHR remain exceptionally responsive to its customers. The company maintains a database of more than 2,000 resources globally along with state-of-the-art databases for tracking all of our inventory worldwide. As a result, NHR typically has the most popular as well as hard-to-find networking items available and ready to ship within 24-to-48 hours.

NHR 的库存中拥有超过2 亿美元的产品（列表价格值），是迄今为止次级市场中最多的。手边拥有如此广泛的网络设备，帮助 NHR 保持对其客户的出色响应能力。公司拥有一个数据库，拥有全球超过 2,000 种资源，并且带有用于跟踪我们所有全球库存的最先进数据库。因此，NHR 通常拥有最受欢迎以及难以找到的网络产品，并且能够在 24 到 48 小时内发运。

NHR gets most of its equipment from the same companies that are also its customers. When a company upgrades its network, cancels a project or closes a location, NHR will buy its surplus networking equipment or take it as credit toward a purchase. We also source equipment from systems integrators who may purchase gear for a client only to see the project cancelled or changed, as well as other used equipment resellers.

NHR 从通常是其客户的相同公司获得大部分设备。如果一家公司升级网络、取消一个项目或关闭一座工厂，NHR 将购买其盈余的网络设备或将其作为进行采购的信用。我们还从系统集成商那里购买设备，他们为客户购买设备但是看到项目被取消或更改，我们的购买对象还包括 其他用过的设备转销商。

并保证对出现故障的设备进行隔天高级替换，和制造商维护计划相比最多节约 90%。